India is taking significant steps to build a robust technology infrastructure to support its financial services sector. Over 60,000 small rural lenders, known as Primary Agriculture Cooperative Credit Societies (PACS), have signed up to join a national Enterprise Resource Planning (ERP) platform to streamline their operations. As part of a digitisation program launched in 2022, the government aims to enhance efficiency and oversight in these community-owned financial institutions.
The shared ERP platform, developed by the National Bank for Agriculture and Rural Development (NABARD), has already seen 62,318 PACS enrol, with trials underway involving 5,673 organisations. The ERP system will manage loan processes, procurement, and HR tasks and offer customer-facing tools. Hardware procurement for the project has commenced, with a budget of around$300 million (