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Transforming the Citizen Experience in the Town of Cary

Dec, 05, 2019 Hi-network.com

When the town of Cary, North Carolina, set out to adopt the latest smart city technologies, the ultimate goal was to enhance the lives of its citizens. With a growing population and proximity to top universities and tech jobs, Cary-the second-largest incorporated town in America-aimed to give its people nothing less than the most modern digital experiences.

The town had evolved its IT infrastructure in recent years, moving away from disparate legacy systems toward a more streamlined, cloud-based approach. Embracing smart city technology would be a bold next step, requiring thorough testing before rollout on a grand scale.

Cary couldn't do it alone. Happily, they had a trusted longtime partner of 14 years in NWN, a leading Tech-enabled services company that helped to transform the citizen experience, and drives innovation adoption through their secure solution-as-a-service portfolio and Experience Management Platform (EMP) leveraging the latest Cisco API's and technologies.

Together, they found an ideal platform in Cisco Kinetic for Cities. Through this smart-city system, the town of Cary would be able to view and manage data-on a single pane of glass-for parking, traffic-signal automation, crowd counting, facility usage, video analytics, and more.

The most unique part of the project? Cary set up its Town Hall campus as a living laboratory-a place where they could test an array of smart city capabilities before implementing them on a large scale. In one test, they installed sensors to gather data about how often parking is used, with the goal of adopting smart parking town-wide.

These days, Cary is discovering a next-generation approach to improving its infrastructure and delivering public services that benefit its citizens and businesses. Smart city technology is helping the town achieve its long-term plan to revitalize its downtown and destination centers. It's an exciting moment for Cary, destined to enhance the quality of life for everyone in the community.

Between old-style systems and avant-garde upgrades, there's a bridge.

Watch the Town of Cary Success Story

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