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Personalization in Financial Services
Sep 06,2022
It may not always be obvious to consumers, however, there is a tremendous amount of innovation happening in financial services making its way into our daily financial lives. Some well-known examples are focused on preventative situations such as rece...
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Three CX-defining ways that banks can protect and build trust with customers
Jul 12,2021
Earlier this year Cisco completed its acquisition ofimimobile, adding an enterprise-grade CPaaS platform to Cisco's industry-leading collaboration and contact center solution portfolio. The Cisco Financial Services team welcomesimimobile'sAlex Cambel...
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NRF Converge Key Takeaways
Jul 06,2021
The second installment of NRF 2021, NRF Converge, came at a time when the new normal has given us a clearer look into the world of post-pandemic retail. The virtual event served as a mid-year check in for the retail community and featured over 160 di...
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The Future of CX -5 things insurance providers must do to keep up
Jun 14,2021
Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade CPaaS platform to Cisco's industry-leading collaboration and contact center solution portfolio. The Cisco Financial Services team welcomes imimobile'sJay Patel...
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Delivering Safe Return to Office & Smarter Customer Interactions
May 25,2021
Financial Services Bank, Insurance & Wealth industry participants are actively addressing howtobalance anddeliver a safe returntowork, with the right mix between a Secure Remote Workforce and Trusted Workplacetoensure business resiliency for all ...
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