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If you grew up lovingHigh School Musicallike me, then get ready to have some of it's most iconic (and catchy) songs stuck in your head all day. For those who have not seen this movie-musical masterpiece, let me provide some contex...
Cisco dCloud is moderating the#CustomerExperience#CiscoChat on August 22nd -so we spent some time thinking about the Customer Experience and our role in it. With the advent of social media marketing, the line between "customer-fac...
Don't stop believin' That's the lyrics of my husband's favorite song. And it is on a sign hanging on our bedroom wall. Whether you love or hate Journey, it's corny, but true. This is a great message for us ... with all the upheava...
According to IDC, by 2020, organizations able to analyze all relevant data and deliver actionable information will achieve an extra$430 billion in productivity benefits over their less analytically oriented peers. You'll notice, I...
I'm excited to announce today that Cisco has completed the acquisition of CloudLock. CloudLock's unique approach to security enables customers to manage and secure their transition to the cloud by providing powerful security insig...
We've all been on WebEx calls, video calls, and IM chats. Maybe we have been sophisticated enough to have more than one of these communications methods turned on at once using WebEx or Jabber. However, what happens when ...
Drive the bottom line through Business Outcomes, powered by Digitization. Mohandas Gandhi was spot on when he said, "Be the change you wish to see in the world." These words epitomize what consumer's value today. Our society has b...
Last week, Gartner named Cisco a leader in its 2016 Magic Quadrant for Unified Communications. Gartner placed our "dot" highest and furthest right for vision and execution among the participating vendors. In a related post, Tom Mc...
Every enterprise is becoming a data business. Data is the lifeline that guides intelligent decision making, enabling enterprises to effectively serve their customers. The rise of data has led to the modernization of...
Email continues to be the number one business communication method and is still the number one threat vector. This ubiquitous communication technology also provides an effective path for criminal actors. Today, customers are more ...
The vast majority of customers I speak with are senior line-of-business leaders, C-level executives, and boards of directors. They urgently want to know how technology can transform their businesses because they understand the ris...
For me, the SCTE IP Challenge is an opportunity to learn, grow and network (in more ways than one). I have only participated in one year, however I plan to compete in the years to come. It gives me an avenue to challenge myself, m...
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