Cisco dCloud is moderating the#CustomerExperience#CiscoChat on August 22nd -so we spent some time thinking about the Customer Experience and our role in it. With the advent of social media marketing, the line between "customer-fac...
Don't stop believin' That's the lyrics of my husband's favorite song. And it is on a sign hanging on our bedroom wall. Whether you love or hate Journey, it's corny, but true. This is a great message for us ... with all the upheava...
According to IDC, by 2020, organizations able to analyze all relevant data and deliver actionable information will achieve an extra$430 billion in productivity benefits over their less analytically oriented peers. You'll notice, I...
The term "insider threat" is thrown around a great deal in the security world without much clarity. It's a great marketing buzzword, but what exactly is an "insider threat" security program and how does it affect the Department of...
Macros have been used since the mid 1990s to spread malware and infect systems. Increased user awareness of the need to disable the macro function within Microsoft Word during the late 90s and early 2000s sent these malware into d...
Security news continues to make waves in the healthcare industry, and it seems as though we hear about it on a daily basis. Lately more and more of security news relates specifically to cybersecurity, which makes sense given the m...
This is part 1 of a 2 part series. Next week we'll reveal part 2. Manufacturers who are better at connecting factory systems with enterprise networks undoubtedly create a more agile, efficient, flexible and profitable business, a...
Every enterprise is becoming a data business. Data is the lifeline that guides intelligent decision making, enabling enterprises to effectively serve their customers. The rise of data has led to the modernization of...
Email continues to be the number one business communication method and is still the number one threat vector. This ubiquitous communication technology also provides an effective path for criminal actors. Today, customers are more ...
The vast majority of customers I speak with are senior line-of-business leaders, C-level executives, and boards of directors. They urgently want to know how technology can transform their businesses because they understand the ris...
For me, the SCTE IP Challenge is an opportunity to learn, grow and network (in more ways than one). I have only participated in one year, however I plan to compete in the years to come. It gives me an avenue to challenge myself, m...
I'm excited to announce today that Cisco has completed the acquisition of CloudLock. CloudLock's unique approach to security enables customers to manage and secure their transition to the cloud by providing powerful security insig...