This is the last in the series on migrating communications services to the cloud. This post covers devices, services adoption, and how to maximize the business positive impact of migrating to cloud communications.
The previous posts on IP access connectivity and LAN/WAN service assurance were quite substantial; however, this post could be the most important of this series. Consider that some industry reports report to cases of end-user adoption of new communications services in the range of 10% to 15%. Poor adoption leads to poor employee engagement.
Collaboration and communications are cited by Gallup as critical to elevating employee engagement where the top of the quartile of businesses
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