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Microsoft begins to phase out 'classic' Teams

May, 03, 2024 Hi-network.com

Microsoft is encouraging Teams customers to move to the new, faster version of the collaboration app; the older version will be switched off next year.

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Credit: Dimitri Karastelev / Unsplash

Seven years after the launch of Teams, Microsoft has outlined plans to retire the initial, "classic" version of the team chat app. Support for Teams classic will end on July 1 and it will be discontinued a year later; atthat point, users will be unable to access the legacy client. 

Microsoft released the new 2.1 version of Teams last October after several months in preview, claiming the new app is twice as fast and uses around 50% less memory than its predecessor. 

The move represents the biggest change to the collaboration application since it arrived in 2017 to take on rival Slack. Since then, Teams has reached 320 million monthly users, according to recent data, having capitalized on the big uptick in video meetings during the COVID-19 pandemic. That said, it hasn't alwaysbeen well-liked by users.

While the two Teams versions have coexisted in recent months, Microsoft recently outlined its schedule to phase out classic Teams on its admin site. With the end of support coming,  no new features will be added going forward and Microsoft will cease to help customers resolve support issues. At this stage, customers will start to receive in-app messages informing them that their version of Teams is out of date. End of support was initially planned for March 31 before being pushed back.

Users will be unable to access or use the classic Teams as of July 1, 2025. Those using classic Teams on Windows 7, 8, 8.1, and macOS Sierra will see the end of availability occur earlier, on Oct. 23, 2024. 

While there are advantages with the new version of Teams, some capabilities will disappear, too.  

Earlier this week, Microsoft outlined a host of changes that users might notice once they move to the new Teams. Some involve new ways to access existing tools, as well as several smaller features that will no longer be available: the activity tab in Teams chat, and Adaptive Card-based tabs in personal app tabs, for example.

The timeframe for retiring the classic Teams app seems abrupt, according to Ra

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