Many tech companies recognize the value of diversity but struggle with achieving results. 

Barriers to diversity in technology organizations include access to investors and building more diverse professional networks and talent rosters. It's a topic worth thinking about all year. But it's especially timely in April, which is Celebrate Diversity Month.

Deon Nicholas feels a sense of personal responsibility to advance diversity. He's the founder and CEO of Forethought, a company that uses AI to solve customer service issues for companies in retail, e-commerce, education, and travel.

Forethought's customers include Instacart, Marriott, and work management platform Asana.

"We were founded, and then launched in 2018, on a mission to use AI to