"Great show!" That's what we've been hearing from retailers who visited Cisco's booth and attended our Big Ideas Sessions at NRF 2013.

I led the demonstration of the Cisco Remote Expert Smart Solution for Retail in our booth. This solution transforms how you connect and interact with your customers. It offers a superior video and collaboration experience between shoppers and remote experts from any location within your store. It can help you entice shoppers to buy and more easily up-sell additional products and services while improving customer service.

Our retail customers were engaged and excited by this demo. Every time a live video call was placed to our Remote Expert in the booth, they immediately began discussing how this solution could be applied in their store environments to enhance the customer experience and train employees. Multiple customers returned to the demo several times, each time bringing different colleagues to re-experience the demo and discuss options for deploying it in their stores.

Visit our recently launched Cisco Remote Expert Smart Solution for Retail at  www.cisco.com/go/retail-remoteexpert for more information:

Read more about the solution in our brochure.

Watch the video of our NRF demonstration and share it with your colleagues: