Delivering an optimized digital experience to users and customers is critical for organizations to improve overall experience, protect brand, increase employee productivity and engagement, and transform business.

However, delivering on that experience is often challenging to organizations due to limited end-to-end visibility across the distributed edge, users, and applications resulting from disjointed tools that cannot provide a complete picture of what's happening.

Digital Experience Monitoring

FortiMonitor addresses these challenges by delivering a vendor-agnostic Software-as-a-Service (SaaS) solution that performs unified digital experience monitoring (DEM) across the entire infrastructure, including servers, network devices, cloud services, endpoints, storage, and more. In addition to providing timely visibility, it also notifies IT. It can even intervene when there is an issue by taking countermeasures and automatically remediating issues-sometimes before users notice. It does this by collecting telemetry from laptops, the network infrastructure, and applications and by integrating with the Fortinet Security Fabric. 

Advanced Machine Learning

And now, with the latest advancements in machine learning (ML), FortiMonitor can also forecast metrics and implement automated, dynamic thresholds.

The benefits are clear:

• Get ahead of issues before they arise. Dynamic thresholds are based on historical performance and don't require the user to "know" what metric threshold to set. 
• Establish dynamic alerting thresholds on critical metrics. Imagine a server whose load naturally increases over time or has periodic high values across certain metrics during backup schedules. FortiMonitor advanced ML enables you to set a metric threshold once and update the alert thresholds over time to reflect actual system performance.
• Combine dynamic and static thresholds. In the case of disk utilization, dynamic thresholds are certainly valuable, allowing maintenance teams to get ahead of a problem before it's even begun, but there will always be times when-if a hard threshold is reached or breached-an alert will still need to be sent.

Newly Expanded Data Center in the EU

Another key enhancement is the expansion of the FortiMonitor data center in Frankfurt, Germany, which allows EMEA customers to host their data locally without violating strict data-handling laws. This FortiMonitor data center is SOC 2, type II certified, so our EU data handling standards are of the same merit as our U.S.-based data centers.

Importantly, data storage in the EU in no way impacts the end-user journey-or the price. The bottom line is that you can install your devices in your chosen data center and have that deducted from a single pool of entitlement (your contract purchase).

A Single DEM Solution for Your Entire Environment

With the addition of advanced ML and our EU data center expansion, FortiMonitor provides a single platform infrastructure to monitor your entire infrastructure using tight API integration across the Fortinet Security Fabric and third-party devices. With massive scalability and extensibility designed for all environments, FortiMonitor delivers a cloud-based SaaS solution that enables horizontal scaling in a consumption-based model with granular DEM and end-to-end visual representation for user-level insights across the LAN (Wi-Fi signal, CPU, memory, and more) and WAN (latency, jitter, packet loss, and app performance).

Click here for more information on FortiMonitor, or contact your Fortinet account manager or authorized Fortinet reseller.