The UAE Banks Federation (UBF) is committed to accelerating digital transformation and utilising modern technologies for user-friendly banking services in a safe environment. This aligns with the Central Bank of the UAE's strategy for comprehensive digital transformation. 

UBF partnered with the International Data Corporation (IDC) Conference to support discussions on advancing digital banking services and consolidate the UAE's leadership in this area. 

The conference highlighted the importance of embracing the digital revolution in the financial sector, rethinking business models, and prioritising cybersecurity. It also emphasised the need for optimal technology frameworks, leadership in digital transformation, and secure financial infrastructure. The Director General of the UBF stated that the UAE banking sector aims to expand the digital revolution, enhance technological adoption, ensure secure banking services, and ultimately promote financial inclusion. 

The annual index of the UAE Banks Federation shows a significant rise in customer confidence, reaching 84% in 2022. This places the UAE in the second position globally for customer trust, reflecting the positive impact of their initiatives.