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The 5 best remote desktop software and apps: Work from anywhere

Aug, 03, 2022 Hi-network.com

You can't be in the office all of the time, and if COVID-19 has taught us anything, it is the need to be prepared. With remote work growing in popularity, it is crucial that you have the right tools necessary to help you work from home, your local Starbucks, or anywhere you need remote access. 

Based on an exhaustive, in-depth study of today's leading software, these are the best remote desktop software for 2022. 

Chrome Remote Desktop

Best overall remote desktop software

Google

Features:

  • Compatibility: Android, iOS
  • Price: Free

With over 10 million installations, Google's Chrome Remote Desktop is a leading free software tool for remote access. It is easy to share your screen or connect to another computer. If you hit a snag, remote support is available, too. That is not all. If you forget your computer unlocked at home, it is a simple matter to access and secure it from home. The program is accessible via phone, tablet, or another computer. It is a super user-friendly model that simplifies remote access. In all, it is a solid program that is backed by the power of Google, using its secure infrastructure with the most current open web technology to support your work. 

Pros:

  • Efficient processing
  • Excellent developer tools
  • Easy to use

Cons:

  • Some privacy concerns reported
  • Default browser restricted to Google
  • Limited customization
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Connectwise

Best remote desktop software for specialized access

ConnectWise

Features:

  • Compatibility: Linux, Mac, Window
  • Price: ConnectWise offers a 14-day trial. After that, there are three plans to choose from, depending on the number of connections you need to make. 

With ConnectWise Control Support, unattended access works quickly and without trouble, so you can access desktops even when the user is not there. You must build an access agent installer in order to gain access. Then, you can share files and folders with anyone you like and keep your desktop clean with a simple drag-and-drop function. With special role-based permissions, you can choose with whom you share your private documents - even if you are assigning different roles to different people. You can also notify end-users when you are doing maintenance so they are kept in the know. When you need to store files, you can use the Toolbox feature to store everything you need while running small scripts and other tasks. It's an all-around comprehensive tool that is perfect when you need specialized access.

ConnectWise plans:

Plan

Number of users per connection

Monthly Cost

Annual Cost

Free

1 user per connection with basic features

Free

Free

One

1 user per connection with enhanced features

$29 per month

$24 per month

Standard

1 user per 3 simultaneous connections

$49 per month

$39 per month

Premium

1 user per 10 simultaneous connections

$59 per month

$49 per month

Pros:

  • Free trial available
  • Fantastic management tools
  • Great reporting

Cons:

  • Must pay per connection
  • It may be confusing to novice users
  • Latency issue with the cloud
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Parallels Access

Best remote desktop software for mobile access

Parallels

Features:

  • Compatibility: Mac, Windows, Android, iOS
  • Price: There are two plans for Parallels with a 14-day free trial.

Parallels is a long-loved software with a full-screen operation and a ton of tools to simplify your life when you are working remotely. The Lock'n'Go Magnifying Glass has fantastic readability, so you can choose how large or small you want your text. Plus, there are device-specific benefits. For example, if you use an Android, you can place your favorite applications on your home screen. If you are a Mac user, you will likely find the program simple to operate, as it incorporates all of the gestures you are already used to using, such as swipe to scroll or pinch to zoom. Parallels has also integrated support for any external Bluetooth mice or trackpads you may be using with iPadOS 13.4. To get started, you simply scan your unique QR code or share a link to connect your two devices.  

Parallels plans:

Plan

Cost

Number of users

Number of mobile devices

Number of computers

Personal

$19.99 per year

$34.99/2 yrs.

1

Unlimited

5

Business

$49.99 per year

$89.99/2 yrs.

Unlimited

Unlimited

5

Pros:

  • Very fast speeds
  • Unlimited mobile devices
  • Best for running Windows on a Mac

Cons:

  • Subject to connection issues
  • No free plan
  • It does not run under Windows
View now at Parallels View now at Google Play View now at Apple App Store more buying choices

TeamViewer

Best compatible remote desktop software

Team Viewer

Features:

  • Compatibility: Linux, Mac, Windows
  • Price: TeamViewer offers a 14-day trial before you must choose a plan.

Over 2.5 billion devices use TeamViewer for its fantastic support and wide compatibility. Work from a remote PC, mobile phone, or even another server and still gain the access you need to keep your work going - and without the traditional VPN normally required. It is designed to allow users the opportunity to instantly support their teams and customers, whether it's computer glitches or computer crashes. Leave your employees a digital sticky note on their remote computer, so you can continue to make progress, no matter the time of day. You can also employ other apps with specific integrations for Mobile Device Management. There is integrated file-sharing and video-conferencing for all of your meetings, plus a black screen that provides private remote access. If you have Windows or macOS, you can enjoy remote printing, as well.

TeamViewer plans:

Plan

Cost

Number of Licensed Users

Number of concurrent connections

Number of managed devices

TeamViewer Remote Access

$34.90 per month

1

1

3

TeamViewer Business

$50.90 per month

1

1

200

TeamViewer Premium

$102.90 per month

15

1

300

TeamViewer Corporate

$206.90 per month

30

3

500

TeamViewer Enterprise

Custom pricing

Pros:

  • Very user-friendly
  • Available on multiple platforms
  • Excellent connectivity

Cons:

  • Sound quality could use some work 
  • Issues with trusting known networks and computers
  • Can have slower speeds
View now at TeamViewer View now at Google Play View now at Apple App Store more buying choices

Zoho Assist

Best value remote desktop software

Zoho

Features:

  • Compatibility: Mac, Windows, Android, iOS
  • Price: Zoho Assist offers two types of plans: remote support and unattended access. Both come with a 15-day free trial. 

Zoho Assist is an overall reliable pick when you need cloud-based remote support with remote access. There are web-based remote support sessions to support your consumers with excellent customer service. You can easily use unattended remote access for your remote device, whether it is a PC, laptop, mobile device, or server. Simply send an invitation via an email link in order to remotely access and troubleshoot customer issues. Both voice and video chat are available, working both inside and outside LAN with mass deployment options if you need them. You also transfer files securely during your live sessions, thanks to SSL 256-bit AES encryption. The remote assistance tool is especially helpful, allowing you to reboot a remote desktop at the touch of a button with multiple monitor support.

Zoho Assist plans:

Plan

Cost

Number of technicians per month

Simultaneous sessions

Remote support

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