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India launches WhatsApp chatbot to bridge the digital gap

Sep, 17, 2023 Hi-network.com

India's Common Services Centers, responsible for the delivery of e-government services to citizens, has launched a WhatsApp chatbot for citizens. The chatbot is meant to help bridge the digital divide by providing a wide range of digital literacy services and resources to rural entrepreneurs. Through the chatbot, citizens can access digital literacy programmes in English, Hindi and seven other regional languages. 

 

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