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EU warns social media about necessity to respect consumers protection legislation

Mar, 17, 2023 Hi-network.com
Social media companies such as Facebook, Twitter, and Alphabet, will need to amend their general terms of use within one month, in compliance with EU consumer protection legislation, theEuropean Commission announced. These amendments will address a number of issues,identified by European consumer authorities, including jurisdiction (social media networks cannot deprive consumers of their right to go to court in their member state of residence), misleading content (companies must remove any fraud and scams appearing on their websites that could mislead consumers, once they become aware of such practices), and termination of contracts (termination should be governed by clear rules and not decided unilaterally without a reason). The EU bodies will closely monitor companies with respect to these issues, and take enforcement action, if necessary, for non-compliance.

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