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Top Tools for Customer Success
Dec 13,2022
Did you know it can take up to 40 positive customer experiences to undo one negative review? (Inc., Magazine). Loyalty is a main driver of revenue, and a company's reputation and a customer's personal experience are key to what keeps customers coming...
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How telemetry can improve customer experience
Nov 14,2022
A hospital monitors a patient's vital signs, transmitting real-time data such as heart rate and blood pressure back to the nurse's station. Meteorologists collect information from a developing hurricane to better understand its path and predict impac...
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Have you joined our exclusive partner community?
Oct 11,2022
Facebook,Twitter, Instagram, Tik Tok, Pinterest-I bet you have a profile or two on one or more of these social media platforms. You likely post photos and comments, keep up to date on the latest news, connect with family and friends from afar, and pa...
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Looking Back at FY22: Cisco Lifecycle Advantage Digital Partner Experience Team Accomplishments
Aug 30,2022
Fiscal year 2022. It's hard to believe it's over. Some may think it flew by, others may feel like it dragged on, but however it seemed; it was certainly a year to celebrate many milestones. Looking back at the past year, the Lifecycle Advantage digit...
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Success Program Insights: Your digital guide to a better customer experience
Aug 04,2022
Every summer as a kid, my family went on a trip. Before we left, my dad would unfold his paper map, and show us the route; pointing out long stretches of highway driving, back-road shortcuts, and where we would stop for gas and ice cream. Of course, ...
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The Total Economic Impact of Cisco Lifecycle Advantage
Jul 01,2022
Technology has long made an impact on the world we live in. Smartphones give us access to information almost immediately; social networking makes it easy for us to stay connected with family and friends and work remotely; and, as I mentioned in my la...
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Enhancing telemetry for a better customer experience
Jun 13,2022
Last summer, my family purchased an electric vehicle (EV). Excited about the prospect of never having to go to a gas station, our purchase originated mainly from convenience, and who are we kidding, cool technology. Since then, we have enjoyed our EV...
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