A CMX Partner Ecosystem Blog
Ecosystem partners are an important adjunct to Cisco Connected Mobile Experience (CMX). They augment the analytic and customer engagement capabilities of the solution with innovative business outcomes. This blog is one in a series that will highlight several of our CMX Ecosystem Partners. Today-MazeMap.
MazeMap is a provider of indoor maps and navigation services. With MazeMap Indoor Maps, end users have interactive, searchable and linkable indoor maps available on all their devices. To ensure their indoor maps deliver richer, more informative experiences, MazeMap offers several capabilities.
In Step
Cisco and MazeMap haveteamed on the indoor location deployments for several customers. One of these customers-College of Bergen-is the subject of a recently released a case study.
The college had just consolidated the distributed campus from five buildings down to two. The move required more efficient space utilization and more flexibility in scheduling. As a result, the college needed a navigation solution that helped students and staff find their classes and schedules. The wayfinding service required two elements-location and maps. Cisco Connected Mobile Experiences used the campus' Cisco wi-fi network to determine the location of each mobile device. And MazeMaps provided the maps.
Using digital floor plans of the college facilities, MazeMap created the maps and made sure all rooms and points of interest were searchable and available across all platforms, including iOS and Android. MazeMap also integrated with the university's existing services, including the e-timetable system, to provide a richer information tool.
When users click "Find my location," they can see themselves as a blue dot moving along the shortest route to their destination. This feature factors available elevators, stairs, and doorways, and avoids no-entry areas. The handover between outdoor GPS and indoor Wi-Fi connectivity is invisible.
By combining the expertise of Cisco and MazeMap, the College of Bergen helps students and staff make the most of their time on campus. Just two weeks after launch, the service was used by 4,000 users, equivalent to 60% of all students and employees.
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