It's a fast-paced digital society. Your customers carry their entire world on their smartphone or tablet. As consumers and businesses balance their online worlds with the physical world, how are financial services institutions changing to deliver more personalized customer experiences?
Relationships are everything and it's time to go beyond simple video and give customers face time. I'm looking forward to hosting our upcoming#CiscoChat with Alyson Clarke from Forrester Research on April 26thfrom 1:00 pm EST/10:00 am PST.
Alyson specializes in improving the customer experience in financial services, in both digital and non-digital capacities. In this#CiscoChat, we'll dive into why it's literally money in the bank, and one of the most important things financial institutions need to invest in to build customer lifetime value.
Some of the questions we'll address include:
To participate in the chat:
Share your ideas and join us live on Twitter hereTuesday April 26th, at 1:00 pm EST / 10:00 am PST. See you there!