The Holidays are upon us. I hope you have at least started on the gift acquisition project. Remember, shop small... Last week we were in Cancun for Cisco Live Latin America. It was an amazing experience. Every day we had various s...
Warning from Black Hat NOC Cisco Security helped secure the Black Hat Europe 2018 Network Operations Centre (NOC) for the second year; joining conference producer UBM and its other security partners RSA Security, Palo Alto Network...
Today, Talos is publishing a glimpse into the most prevalent threats we've observed between Dec. 7 and Dec. 14. As with previous roundups, this post isn't meant to be an in-depth analysis. Instead, this post will summarize the thr...
Organizations across the country are on edge today after a flurry of phony bomb threats hit several public entities Thursday, such as universities, schools and news outlets, among others. The attackers distributed malicious emails...
A couple of weeks ago in Las Vegas, I felt like a member of a film crew watching my movie win the Academy Award for Best Picture. Verizon, the Cisco partner I've worked with for years, was named 2018 Global Service Provider of the...
As a partner, you may view digital transformation (DX) as an overused term, but don't mistake that for lack of opportunity or impact in the real world. Monies spent on DX initiatives are significant and the impact of this trend is...
Customer Experience, when boiled down to its essence, flows from the thoughtfulness and care taken by the vendor in serving you, the Customer. This thoughtfulness is often demonstrated through the human element in live interaction...
The|Solution|presented in this article is the winner of the Cisco & Google Cloud Challenge contest in 2018 -achieved with Bucher & Suter and Expertflow: Cisco Customer Care, now Cisco Customer Journey Solutions (CJS), is ...
I have a love-hate relationship with this time of year. I sincerely appreciate the opportunity I have to reconnect and celebrate with the people I care about most, but I often resent the hectic pace required to achieve those momen...
The increasing popularity of traditional cloud computing technologies such as server-less, on-demand compute and containerized environments has made technologies like Kubernetes part of our daily vernacular as it relates to runnin...
If you farm, landscape, or garden in Belgium, you'll know the name Aveve. They're a go-to provider for Belgian farmers, but they also make machines and run retail stores. So far, they have 250 shops and have been voted the country...
There are two kinds of people in this world: those who have been affected by Business Email Compromise (BEC) scams and those whodon't knowthey have been hit with BEC. It's happening all the time, in your company, right now. People...